Our family currently owns three Kindle Fires. We own the Kindle first generation, HD and HDX. We found out that the older version kindles can play numerous apps offline that cause the new HDX version to display the unpleasant error “internal service error…..Check internet connection”. The Mayday button people essentially say that’s just the way it is so get used to it. You know what, I go places without internet and I still need to use my apps. Please fix this issue Mr. Bezos because I don’t ever want to purchase a future Apple product because the new Kindle Fires can’t get the job done.